I've have been really pleased with the service that I recieved with AKGas. I ordered on friday morning and recieved my diverted valve on Monday! I would be more than happy to recommend their services.
Part arrived within 3 days even on the Bronze service, so good work. Would have liked an email to let me know the items had been despatched, with a likely delivery estimate (based on the carriers service being used). Will shop again. Thanks Mike
AK Gas Response 15th May 2012 Our Platinum, Gold & Silver delivery services come with the facility of having emails and text messages sent regarding to the day of delivery unfortunately our Bronze service (7-10 day delivery) doesn't have this facility. We do try and ensure our customers receive the best customer service available but we are also aware that the cost of delivery is an issue so we offer 4 different delivery options. Dave
Very efficient service, staff could not have been more helpful; prompt delivery and the best price that I could find. I would highly recommend and with a choice of delivery options AK. Gas will definitely be the first place I'll check for parts in the future.
I was not sure if the part i was ordering was the correct one so Aaran, sent a photograph to help me and seeing it was the right part i ordered it and it has arrived today less than 24hrs later. Well done great service. I will return!!! order number43861
Order NO: 43750. I was very impressed with your all round service, and have added your site to my favorites for future use, and I will certainly highly reccomend this company to anyone. Dave.
Polite friendly customer services. Order delivered fast and efficiently. Only minor problem was that I didn't get e mail with invoice, but a quick phonecall sorted this as e mail address had been taken down with a letter missing.Helpful person put this right immediately.
Excellent service and delivery. Competitively priced, with outstanding technical advice given. The only choice, would definitely recommend and will be using all the time. Thank You.
Wasn't expecting next day delivery on a bank holiday weekend as I hadn't asked for it, yet my new igniter turned up first thing this morning and now my old Baxi fire is working again. Excellent service.
Order Number: 43370 Lady in office very helpful, ensured that I ordered correct part for 25 year old boiler. Paid for 2-3 day delivery and that was exactly what I got. Great service!
excellent communication! Loved the txts to my phone to give the estimated times of delivery,It meant I could move away from the door and carry on with life until the time slot got close,and it did arrive within the 1 hour time slot too! Thank you so much, I have heat again!
Excellent service (as usual) always a pleasure to deal with orders confirmed shipped and delivered superfast The website is excellent as the pictures confirm the correct part ordered Thanks
Phil, PLS Services, Leighton Buzzard and surrounding area.
Order Number - 503345. Great service. Part for baxi 105HE was a very competitive price, and delivery was quick. Will use again for any further parts replacements.
Very quick service to order and deliver. Was next day despite having the 2-3 day service. Would reccommend to anyone to use you for spares. Order no 503324
Great range of products, arrived within time scale stated, although the price of the P&P is a bit steep, considering it was sent 2nd class in a jiffy bag!E
AK Gas Response AK Gas do not send any products out with just a second 2nd class stamp attached, all products sent from AK Gas are sent out 1st & 2nd recorded delivery if the 7-10 day delivery option is chosen. All other delivery methods are sent out on a tracked delivery service.
Was very pleased you had stock of an obsolete part so we could keep the old boiler running & save a complete replacement. Your technical rep was helpful & the photo of the part on your website helped confirm it was the correct one.
Fast delivery & the correct part at a competitive price. Could not ask for more than that. Many thanks.
I have passed your details to our company's heating system servicing company as they were curious how I managed to find a part they believed they could not get! Well done.
A truly fantastic service. Phoned just before 3pm on Wednesday and have just received the part 7.30am Thursday. Really friendly and professional service and do exactly what they say they will do. Can't recommend them highly enough. Many thanks
exellent service and good price I will certainly use your services again. my order No for the £15.00 gift is 32421. Thanks once again for good service.
I was very pleased with the service i received. I had a problem with a part delivered which was dealt with very quickly and efficiently by a very nice lady in customer services. I would recommend AK Gas to anyone.
order no. 32286 Smelt gas when looking after a friend's house while they were away. Their boiler man couldn't find the right valve from his usual suppliers or anywhere in the London area, so I looked on the Internet. Easy to identify on AK website and part arrived safely and promptly. Friends delighted to return to a warm house. Many thanks from me and them !
order number 503230. Very efficient service, and good at keeping you up to date. Next day delivery in the hour time frame text through to my mobile. Thanks
Excellent service. I was informed exactly when my replacement part for my Baxi fire would be delivered, and it turned up at my remote rural address as specified. Very friendly service and highly recommended. 42692
Ak Gas delivery service has been excellent. Constant updates of the despatch and expected time of delivery via text and e mails. Parts received in the hour of the last update. Excellent service. 503117
Order number 503114 Easy to use web site. Ordered Sun pm, delivered Tues am. Emails sent to me keeping me informed of order progress. Excellent service. Thank you
Order no: 503061 Great site, great valueand very fast delivery. Ordered a DWH plate heat exchanger which came 2 days later. Only one negative, it didn't come with new seals. Without exception every other supplier I have bought a DHW from always supplied them as standard. I now have to get them before the fit. But that aside I got what I ordered.
AK Gas Response 02/04/2012 Mr Hooper ordered a 248046 dhw plate heat exchanger which does not come with seals, we have confirmed this with Baxi and also would like to point out that the photo on our websites doesn't show this part with seals. May we also add that that seals supplied with plate heat exchangers are not the norm.
Order Number 503050 Brilliant! 'It does what it says on the tin' I was kept informed about the progress of my order every step of the way, I was given a time slot for delivery, and scheduled the plumber to be on site an hour later. Two hours later - job done - customer very happy, and yes I smiled for the first time this week!!
ORDER NO. 503034. Easy to find the part required including a photograph on the website. This ensured identical part of correct colour ordered. Speedy despatch and delivery. Ten out of ten
Order no 32209. Top quality part at very competiitive price, arrived in record time. This is the first time I've used AKGAS and even though I hope I won't need to come back too often, this will be my first port of call in the future.
order no. 32216 As usual great prices, spares always seem to be in stock, not to mention the speedy delivery. AK GAS are always my first stop when looking for boiler spares. * 5 Star- Highly recommended *
Order number: 6897 50% cheaper than the local merchants, wider range of stock, and prompt delivery (even with the cheapest postage option). Will use again.
Products were exactly as stated for the intended boiler and delivered next day. Very happy - now have the AK Gas magnet on my boiler. I ordered outside office hours via internet so I would like to have definitely known that the items were in stock (perhaps a stock level shown on the website would be useful) Many thanks would use again. (32190)
-Thorough information provided on the product description. -Simple ordering process. -Good communication re: courier delivery schedule. -Item arrived promptly and as described.
I now have the AK Gas magnet on my boiler casing and would use them again in the future.
Order No 41705 I had the option of two types of micro switches for my boiler. I rang the number and was promptly answered. I spoke to a man called Dave in the Technical Dept who was able to advise me of which one to order. I asked for the 2-3 day postage option, and it arrived the next day. Fantastic. Your customer service, advice and service was excellent. Will be using you again. A big thank you.
ORDERED PART FOR GLOWWORM GAS FIRE - CORRECT PART CAME IMMEDIATELY (THERMOCOUPLE) AND NOW WORKS AS IT SHOULD! BRILLIANT COMPANY - NO WORRIES.THEY WERE ALSO VERY HELPFUL WHEN WE PHONED AND TOLD US EXACTLY WHAT WAS NEEDED.
Comments
Everything looking sweet so far .
The company seems to put a lot of emphasis on customer satisfaction , so I have no doubt that should any problem arise , the company will address it.
Great so far ..ORDER NUMBER::503708
Easy to use website. Good description and photo of parts making ordering easy.
Paid for next day delivery and it arrived first thing with the postman.
Great service all round. Thank you.
32717
akg
7162
akg
Order number 7120
akg
Thanks
Mike
AK Gas Response 15th May 2012
Our Platinum, Gold & Silver delivery services come with the facility of having emails and text messages sent regarding to the day of delivery unfortunately our Bronze service (7-10 day delivery) doesn't have this facility. We do try and ensure our customers receive the best customer service available but we are also aware that the cost of delivery is an issue so we offer 4 different delivery options.
Dave
Very efficient service, staff could not have been more helpful; prompt delivery and the best price that I could find. I would highly recommend and with a choice of delivery options AK. Gas will definitely be the first place I'll check for parts in the future.
akg
Easy to use website great service
Part easily found for an old boiler and delivered within stated time. Good service.
order no 503635
43906
akg
order number 32652
akg
Well done great service.
I will return!!!
order number43861
akg
Order No. 32692
akg
I was very impressed with your all round service, and have added your site to my favorites for future use, and I will certainly highly reccomend this company to anyone.
Dave.
New spares arrived next day.
Could not have expected a better
service. No waiting for things to happen.
akg
32349
akg
43739
7157
Excellent service and delivery. Competitively priced, with outstanding technical advice given. The only choice, would definitely recommend and will be using all the time. Thank You.
akg
Fast Delivery and the parts fixed the boiler
Great Service Thanks
akg
akg
Wasn't expecting next day delivery on a bank holiday weekend as I hadn't asked for it, yet my new igniter turned up first thing this morning and now my old Baxi fire is working again. Excellent service.
akg
absolutly first class web site and service,thoroughly recommend this company
akg
It was easy to find the part I wanted on the website and it was delivered on the agreed date. Thanks very much!
akg
my order number 503368
akg
Order Number 32600
akg
order #503425
akg
THANKS
7118
akg
akgi
Kind Regards
Mr G McMahon
order no.43625
akg
order number 43521
akg
Excellent service- parts arrived promptly in their promised delivery window. Clear and easy returns procedure. Thanks very much.
akg
Thank you
order no 32561
akg
Thanks.
503347
akg
Order No. 43484
akg
Lady in office very helpful, ensured that I ordered correct part for 25 year old boiler. Paid for 2-3 day delivery and that was exactly what I got. Great service!
akg
akg
akg
Dave
order number 503458
akg
Very fast delivery,and got text in morning to confirm
Delivery spare part spot on.
akg
Speedy service, would use again. Great customer service.
akg
late Friday arrived Monday morning fitted by 12 noon
warm again thank you order no 7049
akg
Excellent service (as usual) always a pleasure to deal with orders confirmed shipped and delivered superfast
The website is excellent as the pictures confirm the correct part ordered Thanks
Phil, PLS Services, Leighton Buzzard and surrounding area.
akg
Greaat Service!
22 hours from order to delivery.
Many thanks
akg
excellent speedy delivery thanks
akg
Easy to use site to find parts required
Prompt delivery
Will definitely use again
Thanks
akg
Great service. Part for baxi 105HE was a very competitive price, and delivery was quick. Will use again for any further parts replacements.
akg
Order no 503324
akg
many thanks super fast delivery as only paid for basic postaged
great service
akg
AK Gas Response
AK Gas do not send any products out with just a second 2nd class stamp attached, all products sent from AK Gas are sent out 1st & 2nd recorded delivery if the 7-10 day delivery option is chosen. All other delivery methods are sent out on a tracked delivery service.
Splendid delivery I will most definitely use you again and recommend to friends
akg
Was very pleased you had stock of an obsolete part so we could keep the old boiler running & save a complete replacement. Your technical rep was helpful & the photo of the part on your website helped confirm it was the correct one.
Fast delivery & the correct part at a competitive price. Could not ask for more than that. Many thanks.
I have passed your details to our company's heating system servicing company as they were curious how I managed to find a part they believed they could not get! Well done.
akg
Great service, fast delivery, no problems
akg
A truly fantastic service. Phoned just before 3pm on Wednesday and have just received the part 7.30am Thursday. Really friendly and professional service and do exactly what they say they will do. Can't recommend them highly enough. Many thanks
akg
32453
akg
Order Num. 7021
akg
the item was received on time and the part was fitted with no problems. excellent service and co-operation.
akg
1st class fast delivery many thanks
akg
6993
akg
32429
akg
автозапчасти Харьков
akg
Excellent service
Prompt delivery
Quality part
Mmmmmmmm......Warm again !!!!
akg
32320
akg
Excellent service delivered on time as promised. Very pleased would definately use again.
akg
Very helpful, great delivery service. Thank you!
akg
placed order on Friday morning delivered by 11:00am next day.Excellent service
akg
akg
akg
Smelt gas when looking after a friend's house while they were away. Their boiler man couldn't find the right valve from his usual suppliers or anywhere in the London area, so I looked on the Internet. Easy to identify on AK website and part arrived safely and promptly. Friends delighted to return to a warm house. Many thanks from me and them !
akg
akg
order no 32400
akg
Order number 32238
akg
A very good service ,kept informed of order progress,prompt delivery,first class.
akg
akg
Good website and easy to find part and arrived quickly, prices best around as well. Thumbs up from me
akg
akg
akg
42692
akg
Fast delivery and very helpful staff. I ordered the wrong part and returning it for the correct part was no problem at all
akg
akg
akg
Easy to use web site. Ordered Sun pm, delivered Tues am. Emails sent to me keeping me informed of order progress. Excellent service. Thank you
akg
order number 6847
akg
Great site, great valueand very fast delivery.
Ordered a DWH plate heat exchanger which came 2 days later. Only one negative, it didn't come with new seals.
Without exception every other supplier I have bought a DHW from always supplied them as standard.
I now have to get them before the fit. But that aside I got what I ordered.
AK Gas Response 02/04/2012
Mr Hooper ordered a 248046 dhw plate heat exchanger which does not come with seals, we have confirmed this with Baxi and also would like to point out that the photo on our websites doesn't show this part with seals. May we also add that that seals supplied with plate heat exchangers are not the norm.
Dave
AK Gas
akg
Brilliant! 'It does what it says on the tin' I was kept informed about the progress of my order every step of the way, I was given a time slot for delivery, and scheduled the plumber to be on site an hour later. Two hours later - job done - customer very happy, and yes I smiled for the first time this week!!
akg
akg
Top quality part at very competiitive price, arrived in record time. This is the first time I've used AKGAS and even though I hope I won't need to come back too often, this will be my first port of call in the future.
akg
Order #502950
akg
I was so impressed by the service and delivery of my first order that i placed another order. Excellent service again. Keep up the good work!
akg
competitively priced, good delivery and communication
akg
As usual great prices, spares always seem to be in stock, not to mention the speedy delivery. AK GAS are always my first stop when looking for boiler spares. * 5 Star- Highly recommended *
akg
now send me my gift worth £4.95
cash accepted...!
akg
Claim free give of 4.95 under order 32157
akg
akg
50% cheaper than the local merchants, wider range of stock, and prompt delivery (even with the cheapest postage option). Will use again.
(akg)
akg
(akg)
great company highly recommend fast service
(akg)
Right part found easily on website, delivered next day. Excellent service but pity I did not need said part in the end !
(akg)
(akg)
Part arrived as stated. Would do business again. A++
(akg)
order41984
(akg)
Order No. 42067
(akg)
-Thorough information provided on the product description.
-Simple ordering process.
-Good communication re: courier delivery schedule.
-Item arrived promptly and as described.
I now have the AK Gas magnet on my boiler casing and would use them again in the future.
(akg)
cheapest price i could find for an original part and freat delivery.
many thanks ian
(akg)
Fast, efficient and friendly. Arrived on time and at the right place. All installed and working.
(akg)
regards
Gerry Cox
(akg)
(akg)
41731
(akg)
(akg)
Item delivered on time and reliable service again. thanks.
(akg)
order ref 31296
(akg)
order No: 502741
(akg)
(akg)
Order No: 41703
(akg)
31863
akg
delivery time of my product 100% satisfied
my order No 32087.I will definatly use you again
(akg)
super web page vast stock holding
highly efficient service
fast delivery.
(AKG)
(akg)
Easy to use website, good product range & speedy delivery. Very satified.
(akg)
ORDERED PART FOR GLOWWORM GAS FIRE - CORRECT PART CAME IMMEDIATELY (THERMOCOUPLE) AND NOW WORKS AS IT SHOULD!
BRILLIANT COMPANY - NO WORRIES.THEY WERE ALSO VERY HELPFUL WHEN WE PHONED AND TOLD US EXACTLY WHAT WAS NEEDED.
(akg)
Wrong parts initially ordered as old part numbers used but return efficiently handled by telephone with email sent to let me know that it had arrived.
When correct part numbers obtained from manufacturer (old boiler) parts quickly arrived again.
Probably the best company I have ever dealt with online.
(akg)
(akg)
order ~ 6757
Would use you gain no problem . Only blot part cost under a fiver delivery seven quid ouch .
It was tracked and next day so knew exactly where it was . First class post would have done
Thanks
Ian
(akg)
(akg)
excellent service as always, used several times before.
(akg)
Good web site , good product ,and good service.
(akg)
order number 6851
(akg)
(akg)